FAQ
Return Policy: All lamps, vases, and home decor items may be returned or exchanged within 14 days. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Delivery: Free delivery of furniture and large home goods orders to the greater Los Angeles area. We can ship anywhere in the lower 48 states; reach out for a quote.
Custom Projects: We can take on custom furniture and lighting projects. We have a large capacity lathe for large and long diameter projects.
Shop Hours: You can visit our shop by appointment; reach out!
Sustainability: We go out of our way to make every part of our business have the least negative impact on the environment. The wood we source is primarily premium urban wood from downed trees around Southern California. We use finishes with low VOCs, our shipping boxes are 100% recycled post-consumer waste, and we do not use any plastic to ship our products. We even commute to the shop by bicycle whenever we can.
Please reach out with any inquiries via email (jj@surclewood.com), phone (626-429-5714), or complete this form. We can customize any of our furniture and lighting pieces to meet your needs.
You can also visit our shop in DTLA by appointment.
